TRAVELLER PROTECTION BEFORE THE CONCLUSION OF THE PACKAGE TRAVEL CONTRACT

Abstract

Consumer protection is a very dynamic legal area at European Union level as is seen by frequent adoption of new legal solutions tailored to the needs and interests of consumers and the development of the market. Consequently, one of the segments of regulation is the tourism market, ie the travel services market regulated by Directive (EU) 2015/2302 of the European Parliament and of the Council of 25 November 2015 on package travel and linked travel arrangements. Directive 2015/2302 does not use the term consumer, but the traveller, but still remains part of the consumer acquis, which is evident from its purpose and protection mechanisms. The aim of this paper is to present to the scientific and professional public the new Directive 2015/2302, the motives for its adoption, and the changes that the Directive brings in the personal and subject area of application. A special chapter is dedicated to the information obligations, where author analyzes pre-contractual information, the principle of transparency, and the binding character of pre-contractual information.